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Delivery, Returns & Price Promise
UK, Ireland and Northern Ireland standard delivery is £5 for orders under £50 and free of charge for all orders over £50.
UK, Ireland and Northern Ireland next day delivery £10.
Rest of Europe delivery is flat rate £30.00.
Unsuitable products may be returned unopened & unused within 14 days of our despatch date. Please include your original receipt in the returned parcel, and please also state the reason for the return. Items ordered in error or if you have changed your mind the item will incur a 10% restocking charge and customers must pay for any carriage costs incurred. Any orders to be returned must be sent back with a valid RMA number (obtained by contacting us).
The product you return must be in new, unused condition with all the original packaging. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you wish to receive a refund we will re-credit the original purchaser's credit card for the sum paid less any taxes and duties and less the postal costs.
It is advisable to send returned items by registered post/Courier and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. If you receive a product in error from us that is faulty you must advise us within three days from receipt of the goods.
We strive to offer the best deals, however if you do find a lower price, the best thing to do is contact us. We treat every case on an individual basis, have a chat and we’ll see what we can do!
When contacting us with a price match request, please have the following information:
Competitors URL link to the product.
Exact product description ready.
Price match Terms & Conditions
Item must be identical, be in stock and ready for immediate dispatch with the competitor.
The competitor must be a registered UK distributor for that brand
We cannot match prices on 3rd party websites – as these will not be UK stock (ebay, Amazon etc)
We take into account a competitors delivery charges where applicable, so this will be added to any online price we’ve been asked to match.
We cannot offer price match deals on financed quotes.