Delivery & Returns

Shipping

UK, Ireland and Northern Ireland standard delivery is £5 for orders under £50 and free of charge for all orders over £50.
UK, Ireland and Northern Ireland next working day delivery £10. (Saturday delivery occurs extra charges. Please call 02890 327357 for prices)

Rest of Europe delivery is flat rate starting at £30.00. Depending on weight and size of itme. 

Ordering Information

Electronic Centre gives you 3 easy options to place an order. You may do one of the following:

Order online - www.electroniccentre.co.uk

Follow our simple ordering process at www.electroniccentre.co.uk   Browse the full range of electroniccentre.co.ukproducts under the category on the main menu. Then fill in the size and quantity you would like in the selector box on the right of the screen and follow the simple checkout process. Ordering online is convenient and secure.

Order by Phone - 02890 327357

Please contact Customer Service at 02890 327357, from Monday - Saturday, 9:00am to 5:30pm (GMT). Leave a message outside these hours and we'll call you back within 24 hours.

Order by Email - [email protected]

You can also email your order to us! Contact us at [email protected] and please specify what product you are ordering and where you would like your product to be shipped. Be sure to include your phone number along with your name, address, and order description.

Returns - Online Sales only :

Unsuitable products may be returned unopened & unused within 14 days of our despatch date. Please include your original receipt in the returned parcel, and please also state the reason for the return. Items ordered in error or if you have changed your mind the item will incur a 10% restocking charge and customers must pay for any carriage costs incurred. Any orders to be returned must be sent back with a valid RMA number (obtained by phoning us)

Special orders and consunmable/software related  items cannot be exchanged or returned.

Please send all returns to:

Electronic Centre
16 College Square East
Belfast
County Antrim
United Kingdom
BT1 6DE

The product you return must be in new, unused condition with all the original packaging and all instruction manuals. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you wish to receive a refund we will re-credit the original purchaser's credit card/Paypal for the sum paid less any taxes and duties and less the postal costs.

It is advisable to send returned items by registered post/Courier and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. If you receive a product in error from us that is faulty you must advise us within three days from receipt of the goods.

Customers' statutory rights are unaffected.

INSTORE over the counter sales only RETURNS POLICY :

We will change or credit any item within 7 days of purchase provided it is returned in prefect condition in the original packaging and with proof of purchase. Special orders and consunmable/software related  items cannot be exchanged. This does not affect your statutory rights.