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Delivery & Returns

Delivery Charges:

UK Mainland, Ireland and Northern Ireland standard delivery is £5 for orders under £50 and free of charge for all orders over £50.
UK Mainland, Ireland and Northern Ireland next working day delivery is £10. Depending on weight and size of item. (Monday to Thursday only) 

For next working day delivery . Order must be placed before 2pm

Saturday delivery occurs extra charges. Please call 02890 327357 for prices before placing your order.

Scottish islands and off shore deliveries may occur extra costs. (Please call 02890 327357 for prices before placing your order)

Rest of Europe delivery is flat rate starting rate of £30.00. Depending on weight and size of item. We will message you with delivery costs. Once we receive your order.

 

Click And Click Orders:

Please bring valid photo ID when collecting all click and collect orders.

 

Ordering Information:

Order online - www.electroniccentre.co.uk

Call our sales team on +442890 327357 Monday to Saturday 9am-5.30pm

Follow our simple ordering process at www.electroniccentre.co.uk   Browse the full range of electroniccentre.co.ukproducts under the category on the main menu. Then fill in the size and quantity you would like in the selector box on the right of the screen and follow the simple checkout process. Ordering online is convenient and secure.

Returns - Online Sales only :

Unsuitable products may be returned (they must be unopened & unused) within 14 days of our despatch date (Applies to delivered items only). Please include your original receipt in the returned parcel, and please also state the reason for the return. Items ordered in error or if you have changed your mind the item will incur a 10% restocking charge less delivery costs and customers must pay for any carriage costs incurred. Any orders to be returned must be sent back with a valid RMA number (obtained by phoning us on +442890 327357

All Media and software/serial key related items can not be exchanged or returned.

Products packed in Blister Packs (sealed plastic), cannot be returned if the blister pack has been opened.

Consumable items can not be returned once opened and used:

Wearable items including Earphones/Headphones/Microphones due to hygeine reasons.  Can not be returned if opened and used.


The product you return must be in new, unused condition with all the original packaging and all instruction manuals. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you wish to receive a refund we will re-credit the original purchaser's credit card/Paypal Amazon pay for the sum paid less any taxes and duties and less the postal costs.

It is advisable to send returned items by registered post/Courier and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. If you receive a product in error from us that is faulty you must advise us within three days from receipt of the goods.

Customers' statutory rights are unaffected.


When you have a valid RMA number. Please send all returns to:

Electronic Centre
16 College Square East
Belfast
County Antrim
United Kingdom
BT1 6DE

Returns\Deposits -  INSTORE only :

Depending on the non faulty item you want to return (see below for exclusions) . We will exchange or issue a credit note provided the item is returned within 7 days of purchase.

Must be returned in prefect condition in the original undamaged packaging unopened and must be unused with valid proof of purchase.

Special ordered in (non stock) items are non returnabble and non refundable. 

Any wearable items including Earphones, Headphones, Microphones due to hygeine reasons can not be returned, refunded or exchanged.

All Components and spare parts. Power supplies,Batteries,Leads,Lamps,Adaptors, Pre made or cut cables. Can not be returned, refunded or exchanged. 

Also all Media/software/serial key related  items cannot be returned/refunded or exchanged. 

Products packed in Blister Packs (sealed plastic), cannot be returned if the blister pack has been opened.

ALL DEPOSITS ARE NON REFUNDABLE AND NON TRANSFERABLE

ALL WORKSHOP INSPECTION FEES ARE NON REFUNDABLE AND NON TRANSFERABLE.

CREDIT NOTES ARE VALID FOR 1 YEAR FROM ISSUE . MUST BE RETAINED.

Faulty items. INSTORE Sales only :

If you have  purchased a product which appears to be faulty. We will (depending on the item) supply a replacement product, arrange for repair, or refund within 14 days of purchase. Valid proof of purchase is required in all cases.

Some items may require internal inspection and testing in our workshop before any decision can be made. To check for improper use or signs of damage caused by the customer. After testing if the item has been damaged you will be given several options.

Physically damaged or tampered with items are not covered by warranty.

This does not affect your statutory rights.

 Delivery Time Scale:

Our standard free delivery is usually  2-6 working days, Depending on size and weight, Also buyers location. You have the option at checkout to pay for next working day. (Please note on rare occasions the next working day service can take longer)

When paying using our finance the above also applies, and we must deliver the goods to same address as Billing address  within 14 days of the agreement.

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